Within Eva’s Settings, the Practice Management area holds all your practice contact information, branding, user management, and more. Let us explore each content block to learn more.
The practice settings content block allows your team to manage all your practice settings and preferences. Within the practice settings block is your:
The providers content block is where you can create, manage and verify provider user accounts within Eva. Please keep in mind that the medical providers within your clinic will have to individually complete the id.me process for verification and provider user access to Eva. Due to the nature of the id.me verification process, the medical provider will have to be present and complete their verification processes, no one else can complete the verification process for the provider.
All providers must go through identity verification before they can sign charts or write prescriptions.
Eva has partnered with ID.me for our identity verification process. ID.me’s DEA-compliant identity verification allows healthcare providers to verify their identity one time and create credentials they can use to securely issue electronic prescriptions for controlled substances (EPCS) from Eva.
View “How do I verify my identity for EPCS or eRx” to learn the step-by-step instructions about the ID.me identity proofing process.
Within the team content block, you can create, manage and delete Eva user profiles. You can also create groups for internal and external communications. When creating an Eva user you’ll first want to check if that user is already listed within your settings. Often account users have a patient account with the clinic, and to prevent duplicate files we recommend searching for an existing user. We take care of this functionality, once you click the create new user button we prompt you to search for an existing user and if they exist you can invite this user to Eva.
Practice Staff: Staff users can see patient information, appointments, charts, but do not have access to manage or change anything in settings.
Practice Manager: Managers can manage all aspects of Eva including patient information, appointments, charts, and company information, but cannot see or change your plan or payment options. Please keep in mind that users with the role set to Manager have the ability to maintain your practice information but cannot remove other users, change other user roles, or manage company settings. Only practice owners can manage these items.
Practice Owners: Owners can manage all patient information, appointments, charts, and all company information, including payment and plan options for your account.Only practice owners can remove other users, change other user roles, or manage company settings
Under the consents content block you can create electronic consents for patients to sign to receive care, agree to payment structure and more. Once you’ve created a consent, this consent can be attached to any patient interaction. Once a consent is attached to a patient interaction it will be automatically sent to a patient to sign once the patient has been scheduled for the interaction. This consent will also populate within their patient portal. All signed consents are available to the provider and patient within their document center.
Within the messages content block, you can create, manage and delete emails for patients. The messages content block serves as your internal email generator. This editor allows you to build professional, visually appealing, and highly functional emails for your patients. You can send an email to a group of patients, all patients, or individuals.